About Us

Why TIC is Different:

TIC specializes in the project implementation and ongoing support of your IT needs.

TIC's extensive experience and large client base speaks volumes about our focus and expertise.

At TIC, we realize that trust and communication are the foundation upon which great relationships are based, which is why we strive to maintain our clients trust as well as focus on proactive communication.

Our clients value our analysis and listening skills. They also appreciate our diligent follow-up along with continued support and concern for their long-term success.

One of the most important differences is that we focus equally on people and processes as well as the tools and technology involved in the solutions we provide to our clients. This enables us to develop endearing relationships with our clients while viewing their unique business challenges and opportunities as our own.

Our Key Ingredients of Success:
  • Business Culture
  • Domain Expertise
  • Technical Expertise
  • Quality of Client Base
  • We never let you down

Our Key Values:

Strong Relationships
Genuine relationships with our clients, team members, vendors and alliance partners, where we come to know the people we work with well and develop long-lasting friendships based on trust, respect and integrity.

Quality
Quality service by understanding and then exceeding expectations and by making sure our commitments are kept, deadlines are met, time lines are followed, and results are measured and reported.

Education and Certification
Continuing education and certification for our team members, ensuring that our consultants are well-versed on the latest techniques and technologies to maximize our impact on your business.

Knowledge Sharing
Knowledge sharing with our clients, so that you have access to quality and affordable education on the tools and techniques we employ.

Return on Investment
Return on investment for our clients, by establishing clear methods for measuring the difference our services will make and then holding ourselves, and our clients, accountable for producing a genuine ROI on the work that we do.

Processes and Quality
TIC believes that true quality is achieved through continuous improvement and performance excellence to ensure the high standards of our services offered to our clients.

We have placed focus on the development and deployment of a business management system designed to facilitate continual improvement of the business, stimulating its overall efficiency in order to increase competitive advantage and to respond better to customer needs and expectations.

Continuous Improvement
We constantly monitor feedback from our customers and the internal mechanisms for measuring the effectiveness of our processes to continually improve the products and services provided.

TIC's quality methodology allows it to achieve speedy, consistent, quality results in all its undertakings. A comprehensive methodology is applied to all its internal and customer-focused business processes, thus ensuring that its customers are provided with solutions and services that are consistently of high quality.